Reviews

in Castleford, West Yorkshire

See What Our Satisfied Customers Are Saying About JCT32 Autocentre in Castleford, West Yorkshire


At JCT32 Autocentre, customer satisfaction is our top priority.

Here's what sets JCT32 Autocentre apart:

  • Unwavering Commitment to Customer Care: We understand that your Land Rover or Jaguar is more than just a car; it's a symbol of luxury and performance. That's why we treat every customer with the utmost respect and courtesy, ensuring a smooth and transparent experience from start to finish.
  • Advanced Diagnostic Technology: We invest in cutting-edge diagnostic tools specifically designed for Land Rover and Jaguar. This ensures precise fault identification and eliminates the guesswork often associated with car repairs.
  • Fair & Competitive Prices: We offer competitive pricing on all our services and repairs, ensuring you receive excellent value for your money.
  • Commitment to Quality: We use high-quality parts and adhere to strict servicing guidelines to ensure your car receives the best possible care.

Looking for Reviews of JCT32 Autocentre?

At JCT32 Autocentre, we're confident in the quality of our service and repairs. However, don't just take our word for it. Read what our satisfied customers are saying about their experiences.

Millie Bourne

Absolutely couldn’t recommend enough, the kindest people you can meet, not pushy with anything and really look after you! So happy with my car, can’t thank you enough!

Cladon Hickey

Absolutely amazing service, went through every step thoroughly with me 10/10

Dave Hammill

Myself and my wife had been looking for a second car for what seemed like an eternity, every car we found was damaged, really high mileage and over priced.Then we found JCT32 the cars here are low mileage, well looked after and reasonably priced. Kevin does an amazing job at finding those little diamonds in the rough. From start to finish the experience of choosing the right car, test driving and the sales process was easy and relaxed. Kevin the owner is really knowledgeable and as honest as you can get. We will definitely be using them again.Thank you Kevin and the team.

Ikenna Patrick-Iwuji

Excellent experience buying a car, the customer service was excellent and went above and beyond

Ali

Genuine honest advice; efficient and professional service; would buy from them again.

Malcom Haycock

Excellent service from Kev and his team. No pushy sales, and the car was perfect. I was helped with all the paperwork, making everything simple. This is the second time we have bought a car from Junction 32, and are now looking for a 3rd car for our son. I couldn’t recommend them enough. Thanks Kev

Yvonne

Dealt with Kevin from day one, lovely guy not at all pushy. If anything I pushed him into selling me a car. Highly recommend the boys at j32. Made it a pleasant and hassle free buying experience. Just don't get him talking about motorbikes, he'll talk your ear off......

William Sweeting

Absolutely brilliant, cant do enough to help you. Very friendly people and honest. No pressure to sell probably the easiest car I have ever bought. I am so impressed I will be taking my wife's car away from the main dealer and having J32 do my maintenance on both my cars.

Pete Lunn

Perfect....lovely family people. Trustworthy and honest. Really do recommend. Thank you Ken for making the purchase painless

Anonymous

We had an amazing experience at JCT 32, we couldn’t have had a more positive one!Everything was so quick and easy and we got exactly what we were looking for if not more!I cannot fault the staff at all, all so friendly and welcoming, but especially the owner what an absolutely wonderful man! So caring and helpful and ticked every single box, as a young mum with absolutely no idea about cars or buying cars I really put all my trust into him and it absolutely paid off, he definitely went the extra mile with everything. Thank you from the bottom of my heart. So grateful we found JCT 32.

Fiona Gray

Had an absolute amazing experience buying our car, I would 100% recommend them! Down to earth and very welcoming!Thank you so much 😊

Anonymous

Great service and friendly staff Car was clean and presentable

Anonymous

this is the 4th car we've bought from jct32 they make it so easy sorting out the private number plate tax and warranty.would highly recommend.

Joan Gray

Very efficient service, very informative, made you feel at ease , no question was too much. Would help you with anything else if he can possibly do it and has alot of patience.

Samuel Shepherd

Really helpful with a smooth transaction would highly recommend and go again

Amanda Pearce

Couldn’t have asked for a better experience! Super friendly, knowledgeable and helpful. Brilliant selection of really great quality cars . I love my new and really can’t recommend this company enough .

Dave Goddard

I,ve been dealing with Kevin & Josh for a number of years & always found them straightforward honest & competent and I would recommend them to anyone ! !

Anonymous

Great service as usual for the last 20 years would recommend them to anyone will be back if and when we require another car ,great rapport with Kevin can’t do enough for you he’s now become a valued friend

Becky Pawson

Very professional and helpful. I went in and told them how much I had to spend. Kev sat me down to find out what I was looking for and found me the perfect car. I did not feel pressured in the slightest and every question I asked was answered no matter how silly. The hole thing was easy from start to finish. I got to test drive the car to make sure it was the perfect fit. They also made sure it had a test and service on it for me. I can honestly say when the time comes i need a new car, I wont be going anywhere else.

Stuart Vause

Absolutely outstanding service from start to finish, Kev and Josh are knowledgeable and care about the service they deliver. Sourced me a car to exact spec I asked for would trust them with my life. The best around

Ethan Crosby

I recently visited JCT32 Auto Centre and had an excellent experience. Kev was friendly, honest, and extremely helpful throughout the entire process.Highly recommended for others looking to buy a car!

Anonymous

I was in the market for a second-hand car after my previous one was beyond repair and came across this dealership - JCT32. The car was exactly as described in the advert, which was really reassuring.The customer service from Kev and the team was brilliant from start to finish. I was able to test drive the car straight away, and all of my questions regarding the MOT and service history were fully answered before I put down a deposit.Kev was especially helpful, taking the time to clearly explain the service work to be carried out, the warranty, and the tax, making the whole process straightforward and stress-free. I was due to go on holiday just a few days after placing my deposit, and Kev kindly held the car at the dealership until I returned, which was extremely helpful.Overall, I found the service to be honest, informative, and professional throughout. I wouldn’t hesitate to recommend this dealership to anyone looking for a used car.

Anonymous

Excellent service from start to finish. Very helpful and genuine. Would definitely recommend. A pleasure to deal with.

Anonymous

They were super friendly, the car was cleaned with a new air freshener when I picked it up. Process was easy and they made sure the car was in great condition before picking it up!

Michael Grant

Excellent and very efficient great customer service and good value for money can't fault them

Grant Simmons

Great service and great purchase kev is a top guy not pushy and honest highly recommend

Anonymous

Bought my daughter’s first car (Ford Ka) from the garage, very good experience. No pressure and they seem to take pride in doing things right. Car was given fresh mot, service and cleaned. Given 6month warranty and purchased another 6months at reasonable price. Recommended.

Anonymous

Absolutely brilliant from start to finish, couldn’t recommend Kevin & the team enough.

Anonymous

Recently bought a car from Jct32 Car and Van Sales Ltd and had a great experience. Kev was very friendly, down to earth and not pushy at all. We were able to take the car for a test drive on our own and were left to look around the car without any pressure. He answered all of our questions and came across as a genuinely honest and trustworthy guy. He even offered to take us to the post office to tax the car when it couldn’t be done online. Would definitely recommend Jct 32 car and van sales and Kev to anyone looking to buy a car.

Anonymous

Very friendly and polite, spoke me through everything about the car. The car was fully serviced and any work that was needed was done before collection. Highly recommended ⭐️⭐️⭐️⭐️⭐️

Anonymous

Great service, quality cars.

Millie Mcphearson

Fantastic 1st class buying experience again, Kevin was great throughout the whole buying process from start to finish.Love my new carWould highly recommend to all my family and friends Many Thanks

Kenton Williams

Brilliant service throughout, Kevin at JCT 32 car and van sales is very open and honest, at the same time very laid back and lets you appreciate cars in your own time. They do whatever they can in their power to make sure you feel a sense of security with your purchase offering support and warranties to give you peace of mind (which is so important when making such a big commitment like buying a car). Merry Christmas to Kevin and all the people there from my family to theirs!

Anonymous

Great from start to finish

Anonymous

Great service Made me feel very comfortable Cannot fault them

Anonymous

Excellent, good communication and reliable service would recommend.

Alice Readman

I recently bought a Golf from this dealership and I honestly couldn’t be happier with the service. Everyone there is so lovely, honest, friendly, and reliable. My mum also got her car from them, so we already knew they were a team we could trust.I had a nightmare situation when my previous car was written off, and they were incredibly supportive throughout the whole process. Kev was brilliant, he sold me my car and helped me find the perfect replacement. Josh and Mark were also amazing and helped with everything else I needed.They really do go above and beyond. A genuinely great team and a dealership I’d happily recommend to anyone!

Bethany Moston

Professional service all the way from viewing the car to purchasing. No hassle & no pressure to buy.

Anonymous

Excellent service on purchase of ford kuga from start to finish no pushy salesman just let you get on look over the car make you own mind up, there for any questions you might have nothing to much trouble i would definitely recommend and purchase any future car i may need,Many thanks to Kevin & the rest of the crew will be back when service is due.

Anonymous

Kevin was brilliant was always there over the phone if we needed anything, when we arrived to get the car it was on the forecourt getting spanking ready for us, really made us feel more than just customers to him, his son also fitted new windscreen wipers on my car, fantastic garage, and if for anyone else make sure you so to the proper site and don’t get put into another finance company because that’s what happens to us through auto trader but we could of gone straight to them, but thank you again to Kevin for a lovely buy from you, will definitely come back to you for another car Thanks Jessica

Nikki Warner

I found the whole process from looking for a car , choosing the car I wanted without a sales rep pressurising me . Very refreshing. Really friendly, knowledgeable and helpful team from start to finish . Car ready on time and clean . I would definitely recommend Junction 32 .Thank you to all involved really appreciate the full team Nikki

Christopher Hirst

Highly recommend when looking for a new car, really helpful and make sure you understand everything the whole way through. Top lads brilliant service

Joseph Ripley- Holmes

Top bloke and top trader

Alison Barker

All staff that dealt with us were friendly, courteous, knowledgeable and experienced, with an ingrained sense of honesty and decency. Kevin the director is a warm , down to earth gentleman, with a vast knowledge and wealth of experience, honest and straightforward. I would highly recommend this company to everyone. It has been an absolute pleasure to buy a car from here.

Jeanette

Superb service from viewing to purchase. Kevin could not have been more helpful. Get a real feel for a genuine family run business with the customer at the centre. No Pushy sales tactics. Excellent car at a great price. Initial presentation of the car is top notch and it drives well. With a decent MOT until June. Will certainly be using them again in future.

Rachel York

Absolutely brilliant from start to finish. Kev was extremely polite and very helpful. Will definitely be using in the future.

Fiona Ward

First class service. Would recommend this garage to anyone. Nothing to worry about I’m not going anywhere else. It’s a family business and a wonderful family.

Peter Scotland

3rd car I've had from there I have always been more than satisfied with what I've bought, I use the garage for services and any repairs what needs doing. The staff have always been pleasant and helpful and would recommend this car sale garage to anyone, fully deserved the 5 stars i give

Anonymous

I had a great experience buying my car from JCT32 Auto. Kev was friendly, honest, and helpful throughout the whole process.. The car is exactly as described and the whole process was smooth and stress-free. It’s clear that Kev values customer service, as he was friendly and assisted me throughout. Great car, great service – can’t recommend enough!

Cheryl Haigh

Excellent service from Kevin would recommend this garage to other people

Dan Lord

We recently purchased a Toyota RAV4 from Jct 32. Kev and his team are a pleasure to deal with, the whole process from viewing the vehicle, trading in our existing car and completing the purchase could not have been smoother. I would recommend them to anyone. If you want an honest, transparent and fair experience, Jct 32 is the place to go.

Roy Openshaw

Yellow nissan juke absolutely fantastic The cleanest juke I've seen. Kevin was fantastic sorted all the paperwork very easy car buying experience. All cars prepared to a high standard . 10/10Thanks

Anonymous

Couldn’t thank Kev enough for everything. Sorted me my first car out made sure absolutely everything was perfect physically and cosmetically. Noticed one of my bulbs had gone so Kev told me to come straight down and fixed it free of charge. Would 100% recommend him to anyone

James Norrie

Excellent service especially Kevin,he was so helpful from start to finish,really pleased with my new car thank you

Stacey Norris

From start to finish the team were amazing. I couldn't fault them at all. This is the 3rd vehicle purchased from them by myself/family for good reason. No issues with any vehicle purchased there and all still in daily use. 100% recommended

Martin Jack

Good service received when buying a car from them.

Vicki C

Very happy with my new car. Kev and his team are fab, great communication and very helpful throughout making sure the car was in TIP TOP condition before leaving the forecourt. Would definitely recommend them yo friends and family.

Anonymous

Brilliant lovely people not push at all and what when wrong was sorted quick and was so helpful

Charlotte Asquith

Amazing service as always. The best advice and takes time to talks through everything about the car and services. Kev is super friendly and helpful. 5 stars everytime

C Richardson

Brilliant service from start to finish, went above and beyond for me. Highly recommended.

Josh Hardcastle

Good service very helpful and friendly. More than happy to help with any questions or issues

Shaun Tennant

Great service when buying my son’s first car.Went through every detail and helped with all the paperwork made everything easy.Great value for money and will definitely use again.I would also recommend to friends and family.

Debbie Welbourn

Excellent service

Anonymous

Excellent service from Kevin and his team. The most reassuring part of the car purchasing experience was that it was ‘driven’ by what the customer wanted.Uppermost was ‘customer’ satisfaction and for that it deserves ten out of ten.My individual needs were met, and help was at hand at every stage of the purchasing process. I would highly recommend this garage.

Anonymous

Kev made the process of buying a new car absolutely stress free I was panicking about buying one from a garage however he went above and beyond for me to make sure I got the car i wanted couldn't recommend this garage and kev enough thankyou so much

mary Bull

A absolutely amazing man to meet. Friendly and welcoming from start to Finnish made everything so easy what a lovely gent. Would 100percent recommend him .

Anonymous

Bought my Astra recently from Jct 32 car sales. 100% Recommend, stress free no pressure sale, very polite management and staff, they go above and beyond to make sure everything is right.

Dylan Walsh

Brilliant service. Absolutely amazing guys. Helped me out loads with my MX5. Couldn’t ask for better. Would highly recommend :)

Tracy Firth

Absolutely fantastic service from seeing the car to test driving it to deciding that I wanted to buy it. Nothing was rushed and I never felt under any pressure to purchase the car. Would i recommend this garage. Yes definitely. Would i buy again from them. Yes definitely. Fabulous. Go give them a try

Anonymous

My daughter bought her car from here, they were amazing with us. Let us look round the car hassle free no pressure at all, it felt good to be able to look round it and sit inside it without someone standing over you. The customer service is amazing, they make sure they’re meeting all your needs for the car you want. I’m clueless about cars but by time we’d finished talking to the staff I had no worries at all & to know my daughter can go back to have her car serviced and have an MOT here is amazing. They sorted everything out for us & kept us updated when the car was serviced, had an MOT & had a full valet. The friendliest caring people I’ve ever come across in sales. A perfect garage & staff for all your needs. Highly recommend.

Mark Townend

Very good service from start to finish and would recommend to everyone

Anonymous

Fantastic service polite friendly and very helpful. Reliable and trustworthy cars never had any issues with any car from here.

Anonymous

After having our car written off we were up against the clock finding a replacement vehicle before we had to give the hire car back. We looked at many cars all of which were described as ‘excellent condition’ in one form or another by their respective owners (be that private or trade). We quickly realised these descriptions were, in the main, very misleading. We saw some real pieces of rubbish and dealt with some really unsavoury characters in the process. I’d seen the Touran from this dealer on their website and contacted them to view but it was a bank holiday to make matters worse and we didn’t hear back. Usually that wouldn’t be a bother, it’s bank holiday, lots of places are shut, but we needed a car by the Tuesday so we put a deposit on a car elsewhere thinking that was that. However, as luck would have it Josh from JCT contacted me promptly on the Tuesday morning to see if we wanted to view. My husband still did and we are so pleased we went to see this car and this dealership. Josh stayed open well after an hour from when they usually close to accommodate our visit and he was brilliant, polite, helpful, knowledgeable and a pleasure to deal with. We went away to ‘think about it’ but I knew we’d be buying from JCT because their cars, service, attitude and all round experience were first class. The following day we paid a deposit and agreed for a timing belt change to be done ahead of collection. JCT did this at cost which we were so appreciative of. They serviced and MOT’d the car too. On the day of collection they stayed open for us again, well after closing time, to accommodate our work patterns. This time we met Josh’s dad who took us through all the paperwork and couldn’t do enough for us. An absolute pleasure to deal with. The car is fantastic and I couldn’t think of anything else these guys could have done for us. We will return again and again for our second hand car needs as they were so brilliant. Don’t waste your time looking elsewhere, if this dealer has the car you want, in your budget range, then get yourself down there, you won’t be disappointed. Thank you JCT32, it was an absolute pleasure.

Anonymous

In a world where car salesmen are 'usually' sharks. Kevin was like salesmen used to be. Polite courteous and friendly knowledgeable and helpful. What a refreshing change! an absolute gentleman. There was NO pressure at all. I haven't bought a new car for some time, so dealing with Kevin was a total joy (and before you ask) I hadn't met Kevin before we saw this car. If you want old fashioned values when you buy your next car, which as we all know, is a considered purchase these days. You could do a lot worse than trying Jct 32 car and van sales.

Harry Christie

Really nice genuine bloke, sold me a lovely car took his time in explaining everything and genuinely cared would recommend him ten time out of ten

Brett Hanson

I bought my Vauxhall Zafira from Kev at JCT32 last month (I wanted to leave an accurate review so I've left it a while). Kev was absolutely spot on with his description of the vehicle and his no pressure sales attitude was excellent. The car is excellent, came with a fresh 12 months MOT and an independent garage inspection. It is a perfect vehicle for my new family. I would recommend JCT32 to anyone looking for a great buying experience with great cars and absolutely no pressure. Thanks again JCT32! 👌

Craig

They go out of their way to make sure your car buying experience is stress free, a really quick turn around after purchasing and very competitive prices.

Julie Smith

It was a joy to deal with kev hickey he made us comfortable explained everything he was going to do to the car before we came back to pick it up - he went above and beyond what was expected .Really happy I would highly recommend him and his team to anyone looking for a car - really honest man —-who takes great pride in giving his customers great service - I am delighted with my car and a friend for life in kev ***

Brodie Beever

Absolutely amazing customer service, bought an Audi A1, Kevin the owner went above and beyond. Over the moon with my new car. Would definitely recommend this garage.

Michael

1st class service.From the first phone call to enquire about the vehicle Kevin was honest about it. Drove up to view the vehicle and again Kevin was a pleasure to deal with wasn't pushy with the sale left me to it and let me test drive it.4 days after having the vehicle I had a minor ignition barrel issue which I sorted out a auto locksmith my self as it was bank holiday. Rang Kevin up and he happily refunded me the money to cover it. Kevs words I'm Here to help you buy a vehicle not sell you one and that's exactly how it felt. If your looking for a vehicle then Kev is your man to go to. 5 star sale and 5 star after service.

Sam Rudge

Brilliant family owned business, grandad has bought cars from Jct32 for years and never had an issue owner and staff all helpful and friendly would recommend to anyone

Beth

This was my second time buying a car from Kev, after the service we received first time round I knew I had to go back when we needed a bigger car. Kev is very helpful and wouldn’t sell you a car if he didn’t think it was right for you and your family. He’s very helpful and reliable, couldn’t recommend him enough! Thank you again, Kev!

Debbie

A great place to buy a car, honest no hard sell and no pressure. Very knowledgable and genuinely very lovely people. I felt reassured that I was in good hands and buying from a place who really cares about their customers both during the sale and afterWe will absolutely use again Debbie ⭐️

Ben Williams

Fantastic service from start to finish, this is my 4th car I have brought from them and I won’t go anywhere else.Always very welcoming, all the team are friendly and accommodatingKeep up the fantastic work

Tom

We were searching for a used car, and after dealing with many dishonest dealers who had misleading adverts and cars that didn't match their descriptions, we were beginning to lose hope of finding the right one. Then we came across an advert from JCT 32 Car Sales, and it was exactly what we were looking for. After dealing with so many dishonest sellers looking for quick sales, I was skeptical, but I decided to reach out to see if this dealer would be different.I spoke to Kevin, the owner, and explained how frustrated I was after being lied to multiple times about the cars I'd seen. I asked him to please be upfront, as I didn’t want to waste time traveling to see a car that wasn’t right. Kevin, understanding my concerns, reassured me that they don’t just sell cars for the sake of making a quick profit. He shared his own experiences of being misled when buying cars, which put my mind at ease. We ended up talking for almost an hour, during which he gave me all the information I needed.When we went to see the car, we had a test drive, and I was happy with it. The team at JCT 32 is amazing—so friendly and willing to answer any questions or concerns without any pressure. It's refreshing to visit a place where you can just chat comfortably, not just about the car but about anything! I even arranged to have my car serviced there because the atmosphere of the garage is exactly what I was looking for. As Kevin said, I came in as a customer and left as a friend.I highly recommend JCT 32 Car Sales. From the first phone call, you'll understand why they stand out. Thank you.

Lyndsey dye

Fantastic service from start to finish. Have used J32 for all my car repairs as very reliable and trustworthy. Saw a car I liked on the forecourt but unsure as first time I have ever purchased a car on finance. Kev was great. Did not feel under pressure to make the decision. Applying was easy Kev went through each step. Accepted quickly no fuss at all. Finance company was helpful. I am really happy with the car itself. It had a full valet, service and MOT before collection. Car drives like new. I couldn't be happier. Will continue to use J32 for all my car repairs and this will not be the last car I purchase from J32. Highly recommended.

Tony Tran

The staff were friendly and patient despite our broken English. One of my relatives has been returning customer for past 5 years. Would recommend them.

Tracy Bennett

Recently purchased my new car from Jct32 Car & Van Sales. I would highly recommend them for the excellent service, knowledge and assistance they gave me from part exchanging my own car, to helping me choose the best car for my needs. Kevin and the team were great from start to finish. They also gave my new car a service, MOT and full valet. I wouldn't go anywhere else for my cars. Yet again another 5 star service.

Anne Longbottom

Could not have had a better purchase experience. Helpful guidance and support without sales pressure. Friendly customer service.

Anonymous

Brilliant service, very honest and down to earth, helpful in every way possible to make buying my car easy for me. I will definitely be using them for my cars after sales care and I will highly recommend them to anyone.

Anonymous

Great service from start to finish, made the whole experience so easy, Kev the owner wasn’t pushy at all and clearly really values his customers he made us feel really relaxed and comfortable. Nothing was too much trouble. For example when the engine light came on he told us to come straight back and he would get it sorted and he kept to his word and has got straight on to this. Really genuine guy and for that reason we would return for all future mot services etc. thanks so much

Adam Nelson

Great service from start to finish, made the whole experience so easy, Kev the owner wasn’t pushy at all and clearly really values his customers he made us feel really relaxed and comfortable. Nothing was too much trouble. For example when the engine light came on he told us to come straight back and he would get it sorted and he kept to his word and has got straight on to this. Really genuine guy and for that reason we would return for all future mot services etc. thanks so much

Louise Martin

Would highly recommend, very straight forward purchase, very helpful by sorting private plate transfer, vehicle tax etc,

Michelle Brown

Excellent customer service friendly and informative will defenitly buy from here again and so pleased with my new car it was immaculate inside and out happy happy lady

Daniel Linley

Iv been driving for 20plus years and I can’t remember ever having a better service in my life. This company didn’t sell me a car they helped me buy a car and then went the extra 10 mile (NOT MILE) they gave it a full MOT since the car had just come in and only had 4 months on it they even helped me sort out my tax, insurance and the paperwork for new ownership sine I didn’t understand what I needed to do. Since having this amazing customer service experience me and my wife have now decided to start having our MOTs done at this garage. I feel like I have found a garage I can trust with question which I have found extremely rare in my past experiences.

Katherine

Amazing and friendly service - makes you feel like part of the family - always used JCT 32 and will keep doing so! Thank you so much again!

Anonymous

Great customer service, friendly and welcoming would definitely recommend. Bought a lovely Nissan micra

Paul Guthrie

Excelent professional curtious.

Chloe Walshaw

I recently purchased a car from Jct 32 car and van sales ltd and had a fantastic experience. The salesperson and owner Kevin was incredibly helpful and knowledgeable, answering all my questions patiently. The entire process was smooth and transparent, and I felt confident about my purchase. I'm very happy with the car itself, which was exactly as described. Overall, I highly recommend this dealership to anyone looking for a great car buying experience.

Lee Cantor

Bought a great car for my daughter from here . The owner is a fantastic guy , very professional and after care is great.
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